After working with Addison for over 3 years, SBI is incredibly pleased with the level of service and dedication that Addison Transportation provides us with. Not only does Bill handle the day to day operations with ease, Addison is able to come through for us in difficult transportation situations that arise, and we feel that this is because of their experience, contacts, and quick thinking. They have been and will continue to be recommended by SBI.
Heather Shank
Customer Service
SBI. |
Addison Foods, Inc., was formed in Addison,
Texas in 1978. Since inception, the company has developed into
four separate operating divisions:
1) U.S. Pet Food Supply- A purchaser and
supplier of wholesale meat raw materials to the pet food industry.
2) Pet Food Plants - Processing plants in Suffolk, VA and Tar
Heel, NC
3) Edible Meats - Purchasing and sales of wholesale edible meats
4) Addison Transportation - A federally licensed
freight broker.
Addison Foods Transportation Services
began operations in January 1998 at the corporate office in Addison,
Texas. Kevin Kokjohn, Traffic Manager for Addison Foods, Inc.
since 1987 was the first employee and now serves as Vice-President
of Operations.
Through development of strong relationships
with customers and carriers, Addison was able to open a remote
office in Cabot, Arkansas in 2001. Brian Evans, Freight Broker in the
Addison, Texas office since 2000, was moved back to his native
Arkansas to manage this office.
In December 2007 Addison Foods Transportation Services changed its name to Addison Transportation for a broader appeal for all facets of the transportation industry.
Currently between the two offices Addison
employs a daily operations staff of 20. In most months, Addison coordinates
over 1200 loads involving over 200 customers.
Addison takes the stance that the customer
is always right and that we must do everything within our power
to honor our commitments. Addison strives to maintain a superior
reputation for service and reliability in the transportation industry.
From the beginning, Addison developed a philosophy
of creating long lasting relationships with carriers, paying them
within 21 days and using them on a daily basis, year round for
better overall service. To this day, we still practice this philosophy.
“Over the past two years we have come to utilize Addison Transportation more and more in handling our freight. We appreciate there willingness to do whatever it takes to get our product moved. We look forward to continuing this relationship in the years to come.”
Curt Lutrell
Sales/Logistics
Arcelor Pine Bluff, Inc.
Transco Lines has enjoyed a long, multi-year relationship with the transportation arm of Addison Transportation and looks forward to continue that in the years to come. All of our CSR’s have a good working relationship with them and have never experienced any major problems with any of their loads. We average 30 to 40 loads per month with them at least and sometimes more. They are very high on our customer list, loading us out of all areas of the country.
In a time when many carriers are cutting off Brokerage/Logistics firms, we look at Addison as a major customer and intend to do everything we can to continue this relationship in the foreseeable future. There is a mutual respect between our companies, a true partnership and loyalty that is hard to find in today’s market. When those are developed, they must be maintained.
Sincerely,
Transco Lines, Inc.
E. Wayne Bookout
Senior Vice President
|
Dear Kevin:
I wanted to take the opportunity to thank your staff for another successful year of
service. I can't begin to tell you how accommodating your staff has been for me
primarily Terry Barrett. Terry has gone above and beyond any expectation that I have
ever set, and as you probably know my expectations are set with very little reaction time.
In this business customer demands are generally made at the very last minute and without
Terry I can honestly say I wouldn't have been able to accomplish a good portion of them.
Customer service is our top priority at Rentacrate Inc. and its very refreshing to get that
kind of service in retum which is what I get every time I speak with Terry.
Addison Transportation is now responsible for about 95% of our trucking and the
reasoning is very simple; customer service, cost and reliability. You make all other
brokers look bad in all three categories.
I appreciate everything that Terry and the rest of your staff has done for me this
year and I look forward to another great year of service in 2007.
Sincerely;
Scott Abbott
National Service Rep.
Rentacrate, Inc
(Read the actual letter here.)
FTC Transportation has been working with Addison since 1999, and has been extremely pleased with every aspect of our partnership. Mike Stewart, Addison’s Transportation Coordinator, has been a great source for us finding loads all over the country for our trucks. Their rates are very competitive. Over the past nine years Addison has maintained a twenty-three day average to pay on outstanding invoices. This is well below the industry average. Our drivers enjoy dealing with the people in Addison dispatch offices and have always felt they are treated with respect and in a courteous manner. In an industry such as ours it is great to find consistency, loyalty, and dedication to a job well done. We look forward to many more years of partnership with Addison Foods Inc.
Regards,
Barb Brumbaugh, Dispatcher
Bob Dixon, Dir. of Operations
FTC Transportation
I would like to especially thank Rodney and the Addison Transportation team for providing excellent service. New Fluid Solutions, Inc. has been extremely satisfied. Our company is very happy with the prompt response that is provided to our customer's unique needs. Rodney has never let our company down; he has always been there to help save the day. Any request for special transportation or situations has been met with a quick turn around time. The customer service that has been shown is very impressive; I am always kept up to date on the status of every order.
Thanks for your attention to our transportation needs!! We continue to look forward to the upcoming years.
Sincerely,
Gabbie and Kay
New Fluid Solutions, Inc. |
